'Elevating the Experience'

The human side of negotiation

How to position yourself as a leader

How to avoid unconscious bias in a feedback conversation

5 tips to prepare for a performance review conversation

How mindfulness builds a strong leadership presence

Mindfulness in the workplace

How to build a positive personal brand

What are the qualities of a good leader?

Three building blocks for effective influencing conversations

20 top tips to present like a gold-medal winning athlete

The value of feedback and coaching conversations

Six dysfunctional conversation habits to avoid

How to manage challenging stakeholder conversations

Benefits of having effective communication skills

Managing nerves in feedback conversations

Virtual learning versus classroom learning

Three ways to improve your presentation before you even face your audience

How to use visual aids as an effective presentation tool

The winning triad to be an influential speaker

The ABC of resilience and learned optimism

Tips to maximise your networking events

How to measure ROI of a training program

The role of a good facilitator

Why conflict is like eating carrots

Be bigger than the bear: how to tame your body language

How to engage and retain top talent

How to prepare for giving and receiving feedback

What is effective coaching?

In defence of the performance review

How to use storytelling to inspire change

How training can help to retain your employees

The modern learner: what's changed?

Four simple steps to influence and persuade effectively

All I know about negotiating I learnt from living with teenagers

How to influence stakeholders to achieve business outcomes

Five Ways to Foster Collaboration in the Workplace

5 Fundamental Customer-Service Principles to Enhance Your Work Relationships

4 ways to improve the quality of your feedback conversations

How to communicate effectively to execute a business plan

How not to lose your cool in tough conversations

New 2015 Public Workshops and Early Bird Offer!

Need a Conference Workshop Session? Read about our exciting offer

Quality Conversations Breakfast Event

Tips on how to turn a disgruntled client into an advocate

Making a Practice of Practise

From Method Acting to Acting on the Method (or how I learned to love acronyms, and get over myself)

How to avoid boring your colleagues to death. Try asking more open questions.

Making a positive mark with your personal brand©

Is social media the new Emotional Intelligence?

Build your connections one moment at a time

‘Old-school’ value still builds trust

Storytelling: is it just tall tales

Implementing a Successful Informal Mentoring Program… In a Formal Manner

Reviewing Performance and the Performance Review

What happens when 100% of your training is only 10% quality?

Q&A: Tania Le Page

Why Valued Employees Leave - ‘The knack of holding on to the good people’

Surviving or thriving? Adapting to change…

The Value of Effective Delegation

Q&A: Tanya Edlington

Idiosyncratic leadership – Creating your own brand

Group dynamics

My job would be easier if …

What will your legacy be?

The nemesis of negotiation

Trust – easy to say, hard to do

Tough conversations

The Maura Fay Group public training schedule for the second half of 2012

The truth we all know, but agree not to talk about

Maura Fay celebrate Harmony Day!

Sorting the ‘trend’ from the training

Identifying leaders using a project-based approach

How does your brand behave?

Frustrated by the impact of your virtual communications?

Get over yourself – disagreeing can be healthy

Creating the tension in the training room

The changing feel of business relationships

Global delivery, local consistency: Delivering consistency with flexibility

Barely managing virtual teams V nourishing a team that works together apart

What’s the quality of your conversations?