'Elevating the Experience'

How to measure ROI of a training program

Posted by Lisa Harrison on 28/10/15 09:06

When I think about measuring Return on Investment (ROI) of a training program, my brain lodges a protest. I agree that we need to measure the benefits of training - I just don’t agree that ROI is an appropriate measure to use. ROI is far too simple to cope with the complexity of professional development and performance management.

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Topics: Return on Investment of Training, Measuring benefits of learning, Learning and Development, Professional Development, Strategy